Your position |
This position will work closely with department manager to perform analysis with the objective of streamlining spare parts organization, improving business performance and customer satisfaction. The job responsibilities involve analysis on financials of the spare parts business, including but not limited to pricing, costing, sourcing and warranty. There will be analysis leading to optimize supply chain of spare parts (i.e. stock levels, location, transportation, import/export, time-to-customer, etc). Assist in handling customer service exceptions (i.e. pricing and service level discrepancies, expedited procurement and supply coordination with other TRUMPF departments and affiliates. Individual will be responsible for handling special projects as assigned and see them through to conclusion (i.e. e-business for spare parts, export of spare parts). Develop policies to endure high level of customer service and satisfaction within established budgets. Maintain communication with customers and related internal TRUMPF departments (i.e. Service, Credit). Also, you will need to be familiar with TRUMPF product lines, departmental organization and corporate structure to facilitate all the above.
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Are you |
Previous purchasing inventory control or procurement experience strongly preferred. Must be proficient with Microsoft Office, especially with the use of Excel. Have good presentation skills, with the ability to prepare and present recommendations to management. Must be highly motivated, extremely organized, detail oriented and able to work with minimal supervision. Must be self disciplined, able to multi task in order to meet required deadlines. Excellent communication skills, as well as, telephone etiquette. Ability to communicate patiently and diplomatically is mandatory. Must have a professional customer service attitude. SAP and German language skills are a plus. Bachelor’s degree or minimum one year college work in related field strongly preferred.
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