Service Agreements

In order to achieve the long service life TRUMPF machines are designed to provide, regular quality maintenance is required. TRUMPF offers four types of service agreements to help you get the most out of your machine. And to ensure your software is always up to date, we additionally offer a Software Agreement.

You can learn more about the service agreements that we offer below. If you have any questions about the services, feel free to contact us. We will be happy to assist you.

Service Agreement Benefits:

  • Unlimited telephone support for machines older than 10 years
  • State-of-the-art remote diagnostics
  • Highly qualified service technicians
  • Preventive maintenance plans
  • Replacement part allowances
  • Consumables and Tooling discounts
  • Regular software updates

Service Package  
  

Description                          
Machine - BASICSave money while minimizing your downtime. Reach new levels of efficiency with TRUMPF support at your fingertips, 24/7.
Machine - STANDARDDon’t just repair problems – prevent them. Help prevent damage to your critical equipment with our Standard Service Package including up to 2 preventive maintenance sessions per year, unlimited phone support, 10% discount on replacement parts and 10% on Consumables or $500 tooling credit.
Machine - PREMIUMGet coverage you can count on. Protect your equipment for the long term with our Premium Service Package, including all benefits from the STANDARD plan and in addition 10 work days or 3 missions of onsite service.
Machine - PREMIUM PLUSSuperior protection for your machine – and your bottom line. Get TRUMPF’s highest standard in equipment maintenance – and completely control your costs. The PREMIUM PLUS plan includes all benefits from the PREMIUM plan and in addition replacement part allowances of up to $50,000.
SoftwareAlways at the forefront with regular updates