Spare part returns
Unneeded parts and incorrectly ordered consumables can be returned to TRUMPF for a credit. Please contact TRUMPF for a return authorization and include this return authorization in your return shipment.
For warranty returns, simply fill out the return paperwork included in the shipment and use the pre-paid UPS shipping label to return unneeded parts.
For more information about our standard terms and conditions please click here
High value spare parts are eligible for core credits up to 4 years after purchase through our Xchange program
Qualifying parts will display the "Xchange sticker" and a reference to the Xchange program in our sales order confirmation and return delivery note.
|Period after purchase||1st Year||2nd Year||3rd Year||4th Year|
|Xchange||100% Credit||75 % Credit||50 % Credit||25 % Credit|